Terms Of Use
TERMS OF SERVICE
Last Updated: January 2025
- Introduction
Welcome to ContentContent.ai. These Terms of Service (“Terms”) govern your access to and use of our website and services provided by STICKEL LTD (“Company”, “we”, “us”, or “our”). By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree, you must refrain from using our services.
- Company Information
Our website and our platform are owned and operated by STICKEL LTD, a limited company registered in Cyprus under company number HE 466285.
Registered Address: A.G. Leventi, 5, THE LEVENTIS GALLERY TOWER, Flat/Office 1301, 1097, Nicosia, Cyprus.
Email Address: [email protected]
Telephone Number: +357 97 627 071
- Our Services
We leverage advanced artificial intelligence technologies, including neural networks, to assist users in generating both visual and textual content. Our platform provides an integrated space where users can access generated materials and manage transactions using user-friendly payment solutions.
4. Age Restrictions
To utilize our Services, users must be legally competent individuals who are at least 18 years old or have reached the age of majority in their jurisdiction (whichever is greater). By engaging with our Services, users confirm and warrant that they possess the necessary legal capacity and meet the required age threshold.
- User Accounts
5.1 Users must register an account to access and use certain features of our Services. You agree to provide accurate, complete, and up-to-date information during registration.
5.2 You are solely responsible for maintaining the confidentiality of your account credentials. Any unauthorized use of your account should be reported immediately to our support team.
5.3 We reserve the right to suspend or terminate any account that is found to be in violation of these Terms, used fraudulently, or poses a security risk.
5.4 Account holders may not share their login credentials with third parties. Each user must maintain their own individual account.
- Use of Services
6.1 Our Services enable users to generate AI-driven content for various personal and professional applications. You acknowledge and agree to use our platform responsibly and in accordance with all applicable laws.
6.2 Users are prohibited from:
– Using our Services for unlawful, deceptive, or fraudulent purposes.
– Distributing or uploading content that is offensive, harmful, defamatory, or violates intellectual property rights.
– Engaging in activities that disrupt or interfere with the integrity or security of our platform.
– Using automated tools or software to access or manipulate our Services without prior authorization.
6.3 We reserve the right to remove or restrict access to any content that violates these Terms or poses a risk to our platform or users.
- Fees and Payment
7.1 We offer a secure and convenient way to settle payments for our services using payment cards. Our platform supports widely recognized card networks, including Visa and MasterCard. Detailed information about Fees can be found on our website, which serves as the primary reference for all applicable Fees.
7.2 We retain the right to adjust the Fees at any time and will inform users of any changes by updating the relevant information on our website. By continuing to use our Services after the updated Fees are published or upon receiving notification through other means, you acknowledge and accept the revised Fees.
7.3 Please note that all Fees are exclusive of taxes, and you are responsible for covering any applicable taxes, including sales tax, use tax, or similar charges (excluding taxes on our income). Additionally, you are liable for any export/import fees, customs duties, or other government-imposed charges related to transactions under these Terms.
8. Terms of Service and Limitations of Liability
8.1 Our Services are made available to users on an “as is” and “as available” basis. While we strive to ensure reliable performance, we do not guarantee continuous, uninterrupted, or error-free access. We also cannot ensure compatibility with all devices, operating systems, or specific user environments. Nevertheless, we will make reasonable efforts to maintain and improve the functionality of our Services.
8.2 Our Services may include links to external websites or integrate third-party content. We do not control or endorse these external resources, nor do we assume responsibility for their accuracy, security, or reliability. Users acknowledge that accessing and interacting with third-party content is at their own discretion and risk.
8.3 Neither we nor our affiliates (including but not limited to employees, contractors, shareholders, agents, partners, service providers, and legal representatives) are liable for any losses or damages arising from the use of our Services. This includes, but is not limited to, loss of revenue, anticipated profits, business opportunities, data, goodwill, reputation, or any incidental, indirect, or consequential damages.
8.4 Users agree to use the Services in compliance with all applicable laws and regulations. By accessing and using our Services, the user assumes full responsibility for their actions and any consequences that may arise.
8.4.1 Users agree to indemnify, defend, and hold us and our affiliates harmless against any claims, legal actions, or liabilities (including legal costs) that may result from their misuse of the Services, violations of these Terms, infringement of third-party rights, or any other actions or omissions on their part.
8.4.2 Users are responsible for securing their accounts and access credentials. Any unauthorized use, data breaches, or other security incidents resulting from user negligence shall be the sole responsibility of the user.
8.5 We and our affiliates bear no responsibility for any unauthorized, unethical, or illegal use of our Services. This includes, but is not limited to, fraudulent activities, false advertising, defamation, privacy violations, and intellectual property infringement.
8.5.1 Users acknowledge that any misuse of the Services that leads to reputational harm, financial loss, employment termination, legal disputes, or other consequences is their sole responsibility.
8.5.2 Users who engage in prohibited activities assume all associated disciplinary and legal risks, including potential legal claims, regulatory fines, and termination of access to the Services.
- Refund Policy
9.1 You may be eligible for a refund under the following circumstances:
9.1.1 Eligible Refund Situations:
– Defective or Unusable File: If you purchase an AI-generated image and upon downloading it, find that the file is corrupted, incomplete, or otherwise unusable.
– No Download or Access: If you have not downloaded or accessed the purchased content and request a refund within 14 days of the purchase date.
9.1.2 Non-Refundable Situations:
Refunds will generally not be provided in the following cases:
– Change of Mind: Refunds are not issued if you change your mind or are dissatisfied with the content. However, we may consider exchanges or credits on a case-by-case basis.
– Accessed or Downloaded Content: If the purchased content has already been accessed or downloaded and is not defective, a refund will not be granted.
– Late Refund Requests: Refund requests submitted more than 14 days after the purchase date are not eligible for a refund.
– Misuse of Services: If the content has been manipulated, resold, or used in a way that violates our Terms of Service, we reserve the right to deny a refund.
9.2 How to Request a Refund
If you believe you qualify for a refund, please contact our support team at [email protected] with the following information:
– Order Number: Provide your unique order number to help us locate your purchase quickly.
– Reason for Refund: Clearly explain the issue, such as file corruption or the inability to access the content.
– Supporting Evidence: If applicable, attach screenshots or detailed descriptions demonstrating the problem (e.g., error messages, proof of file corruption).
9.3 Effects of Refund and Cancellation
If your refund request is approved:
– You will lose access to the refunded content, and any rights to use it will be revoked.
– You must delete or destroy any copies of the content in your possession.
– A full refund will be issued to your original payment method (Visa or MasterCard) within 3-5 business days after approval.
Please note that depending on your payment provider, it may take several business days for the refunded amount to appear in your account.
9.4 Alternative Resolutions
If a refund is not possible but you remain unsatisfied with your purchase, we may offer alternative solutions, such as:
– Exchange: You may request a replacement with another AI-generated image of equal value.
– Store Credit: We may offer store credit that can be used toward future purchases on our platform.
Our goal is to ensure a positive customer experience, and we will do our best to find a fair resolution.
For any further questions or concerns, please contact our support team at [email protected].
10. Term and Termination
10.1 These Terms remain in effect until terminated by either party. You may terminate your use of our Services at any time by deleting your account.
10.2 If you wish to discontinue your engagement with us, you may do so by sending a written notice via email at least ten (10) calendar days in advance. The termination will take effect upon the expiration of this notice period.
10.3 We reserve the right to suspend or terminate your access to our Services if you breach these Terms, violate applicable laws, or engage in any behavior detrimental to our platform or users.
10.4 Upon termination, any outstanding fees or obligations remain payable, and access to any stored content may be revoked.
- Intellectual Property
11.1 All rights to our Website and Services belong to the Company or its licensors.
11.2 Users retain ownership of original content created using our Services but grant us a non-exclusive, royalty-free license to store and process content for service functionality.
- Privacy and Data Protection
12.1 We are committed to protecting your data in compliance with GDPR and other applicable regulations. Please review our Privacy Policy for details on how we collect and use personal data.
- Modifications to Terms
13.1 We may update these Terms at any time. Changes take effect upon posting on our Website.
13.2 Continued use of our Services after updates constitutes acceptance of the revised Terms.
14. Complaints and Disputes
14.1 If you have concerns or complaints regarding our Services, please contact us at [email protected]. We will make reasonable efforts to resolve disputes amicably.
14.2 In case of legal disputes, these Terms shall be governed by the laws of Cyprus, and any claims or proceedings must be brought in the courts of Nicosia.
15. General Provisions
15.1 These Terms constitute the entire agreement between you and the Company regarding the use of our Services.
15.2 If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.
15.3 We may assign or transfer our rights and obligations under these Terms without restriction.
15.4 Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.
- Feedback
16.1 We welcome and appreciate any feedback, suggestions, or recommendations regarding our Services. Your input helps us improve and enhance the user experience.
16.2 By submitting feedback, you acknowledge that we may use, modify, and implement your suggestions without any obligation to compensate you.
16.3 If you wish to provide feedback or report any issues, please contact us via email at [email protected].
- Contact Information
For questions regarding these Terms, contact us at:
Email address: [email protected]
Telephone Number: +357 97 627 071
Postal Address: A.G. Leventi, 5, THE LEVENTIS GALLERY TOWER, Flat/Office 1301, 1097, Nicosia, Cyprus